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DELHI POLICE BUSTED FAKE INTERNATIONAL CHEATING CALL CENTRE

April 01, 2021 11:37 AM

  New Delhi (Face2News)

With the arrest of 16 white collar criminals and seizure of 25 computers, 3 internet distribution switch, 3 patch port, 2 internet router, 18 mobile phones, cheating script pages and illegal softwares etc., Cyber Cell West District has busted a swanky international cheating scam call centre targeting US citizens, from Industrial Area, Kirti Nagar, West Delhi.

Urvija Goel,IPS, Dy. Commissioner of Police, West District, said, there was secret information at Cyber Cell, West District since last few days that some persons in an organized way are running international online cheating/fraud racket. It also came to notice that fraudsters are engaged in using illegal techniques, VOIP calling, bypassing the legal International Long Distance (ILD) Gateways and thus causing wrongful loss to Government Exchequer and wrongful gain to themselves.

It was learnt that they are cheating innocent peoples based abroad (USA) on the false pretext of providing them technical support by pretending to be official Tech supporters of Amazon. A team consisting of Inspector Arun Kumar, Sub-Inspector Amit Verma, Sub Inspector Mahesh Kumar, HC Vivek Kumar, HC Kuldeep, Ct. Surender and Ct. Rammehar under the supervision of Sh. Sudesh Ranga, ACP/Ops., West District was constituted to identify and apprehend the criminals involved in the racket. 

Fake call centre people persuade the clients to connect with them for resolving that issue  get their computer/mobile remote access through software's like Quick Support, Any Desk etc., then make the victims purchase through Gift cards  (X-Box, Gpay etc) through their Amazon account linked Credit/Debit cards claiming that to be dummy transaction and part of verification process, then get information regarding their banking credentials and make them transfer amount to temporary fake Zelle accounts of alleged, finally sending the victims to store/ supermarket near them for purchasing gifts cards (Target, Nike, Walmart, Gpay, Best Buy etc.) and conveying the gift cards numbers to alleged. 

To verify the secret information, the raiding team reached at Industrial Area Kirti Nagar, West Delhi where several callers were engaged in making/receiving the calls and international numbers were being displayed on many of the screens installed at the desktop of the caller. Two persons identified as (1) Taranjot Singh (manager) and (2). Krishna Gurung (Senior executive) were supervising the activities of the callers on floor as well as attending calls and were passing on directions to the callers.

The supervisors present on floor were asked about the activity going on there but they could not give any satisfactory answer and on sustained questioning, they divulged that they were engaged in calling foreign (USA) nationals and impersonating as genuine Tech Supporters of Amazon through VOIP calls. In this process, they were bypassing the legal gateways and were causing wrongful loss to Government Exchequer and were cheating innocent persons abroad. They were using technology to evade detection.

MODUS OPERANDIThe tech support scam, one of the criminal schemes, operated from the centres, typically begins with a pre recorded threatening robocall claiming to be from Amazon and telling the recipient that suspicious transactions have taken place in their Amazon account and then, deceitfully persuade them to connect with them for resolving that issue (which in actual doesn't even exist), get their computer/mobile remote access through software's like Quick Support, Any Desk etc., then make the victims purchase through Gift cards  (X-Box, Gpay etc) through their Amazon account linked Credit/Debit cards claiming that to be dummy transaction and part of verification process, then get information regarding their banking credentials and make them transfer amount to temporary fake Zelle accounts of alleged, finally sending the victims to store/ supermarket near them for purchasing gifts cards (Target, Nike, Walmart, Gpay, Best Buy etc.) and conveying the gift cards numbers to alleged. As the victim gets financially exploited to his maximum and the alleged sees no more scope of duping him, the call is blocked.

As the numbers used by alleged are spoofed VOIP numbers, the complainant can neither call back nor those numbers can be traced. The alleged persons procure the details of US resident victims using illegal techniques, VOIP calling, caller ID spoofing. The magnitude of total cheated amount is estimated to be in crores. During the course of investigation, absconding accused namely Balwan Singh Yadav R/o Tilak Enclave, Mohan Garden, Delhi age-43 years (VOIP software dialer) has also been arrested.

ARRESTED ACCUSED: Talib R/o, Rajeev Nagar, Near Raj Medical, Delhi-110042 Age:-20 Years,  Ravi R/o North West, Delhi-110082 Age:-23 years, Harshneet Singh R/o Model Town-1, Delhi-110009 Age:-26 Years, Daksh Mendiratta R/o Paschim Vihar, Delhi-110087 Age:-21 Years, Kuldeep Singh R/o Sant Nagar Burari, Delhi-110084 Age:-23 Years,   Jitender Singh R/o Subzi Mandi, Naraina Village, New Delhi, Saurav Chand R/o MS Block Hari Nagar, New Delhi,  Aakash Chaudhary R/o B Block, Sant Nagar, Burari, Delhi-84 Age:-22 Years, Krishna Gurung R/o Kundan Nagar, Laxmi Nagar, New Delhi,Satender Prasad R/o New Ashok Nagar, New Delhi,  Ankur Tiwari R/o Kotla Mubarkpur, Delhi-110003 Age:-40 Years, Rakesh Kohli R/o Nathupura, Burari, Delhi-110084 Age:-21 Years, Rohit Tiwari R/o Shiv Vihar, Karawal Nagar, Delhi-110094 Age:- 23 Years., Taranjot Singh R/o Sec. 37, Noida, UP (Main manager), Shashank Shekhar R/o, Mayur Vihar Phase-1, New Delhi-110091 Age:-32 Years (Main manager)., Balwan Singh Yadav R/o Tilak Enclave, Mohan Garden, Delhi age-43 years

RECOVERIES:   25 computers.,3 Patch point., 3 Internet distribution switch., Internet Routers. , 18 mobile phones.Several pages handwritten cheating script booklets. Telecommunication software. VOIP (Internet) calling diallers. Incriminating data in computers and mobile phones.

The above said accused person has been arrested in case FIR No 96/21, dated 26.03.2021 u/s-419/420/120B IPC r/w and 66C/66D Information Technology Act 2008.,  

 
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