Face2News/Nashik

The Central Bureau of Investigation (CBI)has bustedtwo illegal Call Centre rackets, being run by certain private persons in Nashik under the name M/s Swagan Business Solutions Pvt. Ltd.. 

CBI registered the case on 11.09.2025 against four private persons and unknown public servants, and others, on the allegations that the accused persons operated two illegal call centres in Nashik under the name M/s Swagan Business Solutions Pvt. Ltd. to cheat UK nationals by impersonating insurance agents/government authorities.

Around 60 people were employed at these centres, which used VoIP, spoofed numbers and fake documents to dupe victims into sharing credit/debit card details and making payments for non-existent insurance policies. 

Searches were conducted by CBI at various places in Nashik, Kalyan (Thane),which led to the recovery of incriminating digital evidence, including victim data, fake insurance policy scripts,08 mobile phones, 08 computer systems/servers, and unexplained cash of Rs 5 lakhs. 

The proceeds of crime were allegedly routed through PayPal and banking channels, with accounts managed by the accused persons. 

Two accused have been arrested on 13 September 2025, after due legal formalities, and produced before the Special CBI Court, Thane.They have been remanded PCR till 15th September 2025.  Investigation is continuing.