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FAKE CALL CENTRE BUSTED IN DELHI , ACCUSTED POSING AS BAJAJ FINSERV REPRESENTATIVES, 19 AMONG 12 WOMEN ARRESTED

April 08, 2026 02:16 PM

Gang Duped Victims by Charging Fake Loan Fees, 36 Mobile Phones and some registers were recovered  

Face2News/New Delhi

On specific secret information on Tuesday Anti-Narcotics Squad, Outer District, regarding the operation of a fake call centre in Pitampura involved in cheating innocent people on the pretext of providing loans and insurance-related benefits. the team conducted a raid at the identified premises and found 19 persons, including 12 women, engaged in making calls using keypad mobile phones. All were apprehended on the spot.

Mr. Vikram Singh, IPS, DCP, Outer Distt., said, during interrogation, one female accused, “S”, who disclosed herself as the team leader, revealed that they used to impersonate representatives of Bajaj Finserv and lure people from different states on the pretext of providing loans/insurance policies. They would collect processing fees ranging from ₹1,500 to ₹2,000 by sending QR codes via WhatsApp. After receiving the money, they neither provided any loan nor refunded the amount. The accused also disclosed that they frequently changed SIM cards and avoided calls from victims after the payment was received. She further revealed that the operation was controlled by a manager, a resident of Pitampura, who supplied them with lists of potential victims along with their contact details. The accused is yet to be apprehended and efforts are underway to arrest him.

Mr. Vikram Singh, IPS, DCP, Outer Distt., said, during interrogation, one female accused, “S”, who disclosed herself as the team leader, revealed that they used to impersonate representatives of Bajaj Finserv and lure people from different states on the pretext of providing loans/insurance policies. They would collect processing fees ranging from ₹1,500 to ₹2,000 by sending QR codes via WhatsApp. 

Further investigation led to the discovery of another room operating as a separate call centre at the same location. The group leader, “G”, disclosed that they were operating under the direction of team managers who are yet to be apprehended. Efforts are underway to arrest them. Their team also posed as representatives of “Bajaj Group” and followed a scripted pitch to trap victims. They would initiate calls with Namskar Sir, and offer loan services and upon receiving interest, they would ask for Aadhaar Card and PAN Card details, followed by payment of processing fees via QR codes shared on WhatsApp. Thereafter, they would either stop responding, change their contact numbers or block the victims.

Accordingly, a case vide FIR No. 21/2026 under sections 318(2), 318(4), 319(2), 61(5), and 3(5) BNS was registered at PS Cyber. The team also recovered mobile phones and registers used by the accused in the commission of the offence.

All the persons found at the premises were arrested and all recovered mobile phones alongwith registers used in the commission of the offence were seized. Efforts are being made to trace and apprehend the team leaders involved in the operation.

KNOW THE ACCUSED:  Murti R/o Shakurpur, Delhi Agen22 yrs, Dev Kumar R/o Khyala, Delhi Age 22 yrs
Sanjay Shakurpur, Delhi Age 26 yrs,  Saran Raj R/o Inderpuri, Delhi Age 32 yrs, Rajesh R/o Pitampura, Delhi Age 28 yrs, Salam Barasan R/o Janakpuri, Delhi Age 22 yrs, Pintu Kumar R/o Rohini, Delhi Age 26 yrs, 12 Female accused

RECOVERY:  36 Mobile Phones (keypad and smart mobile phones), Registers.

 
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